Jersey Central Power & Light

Power Out?

JCP&L's Outage Center- https://www.firstenergycorp.com/outages_help.html

Report a Power Outage

• Text REG to 544487, answer the questions, then text OUT to the same number
• Call 888-544-4877
• Report it online- https://www.firstenergycorp.com/outages_help/login.html

Check the Status of an Outage

• Text STAT to 544487
• Call 888-544-4877
• Go to status center- https://www.firstenergycorp.com/outages_help/current_outages_maps.html

Other Information

Storm Preparation and Safety- https://www.firstenergycorp.com/outages_help/storm_info.html
Tips for managing through an outage- https://www.firstenergycorp.com/content/dam/customer/get-help/files/Tips%20for%20Power%20Outages.pdf
Report Downed Power lines- https://www.firstenergycorp.com/content/customer/service_requests/report-lighting-problem.html.html
Communication tools- https://www.firstenergycorp.com/help/communication_tools.html